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760 San Ramon Valley Blvd, Suite 105, Danville, CA 94526Open 7 days, 7 am to 7 pm

Reverses at the floor?

Garage door closes, then goes back up

A door that touches the floor and pops back up usually has its down limit set past the floor. The opener feels the floor push back and reverses, the same as it would for anything in the way.

What it costs

  • Opener repairforce, limits and sensors from$175
  • Tune-uplube, balance, hardware and safety check from$115

Call to book a visit. The quote is free.

Call (925) 272-7700

What to do right now

  1. Check the sensor lights near the floor. Both should glow steady.
  2. Clear the spot where the door lands, like a mat, a hose or a toy.
  3. Hold the wall button down until the door closes. If it still comes back up, call and we'll book the visit.

Why it bounces back

An opener reverses when closing takes more force than its setting allows, or when the light beam breaks. If the down limit is set past the floor, the floor itself is the obstruction. Worn rollers and stiff hinges get there slowly: the door needs more force over time, until the opener reads its own door as something in the way.

Something else?

Door stuck right now?

Call and tell us what it's doing. We'll book the visit while you're on the phone.

Call (925) 272-7700 Book