Cable hanging loose?
Garage door cable snapped or came loose
A lift cable hanging loose, or a door sitting lower on one side, means one side is carrying the door alone. Leave it where it sits and call. Cable repair starts at $195 for both lift cables.
What it costs
- Cable repairboth lift cables from$195
- Spring replacementone torsion spring, standard door from$245
Call to book a visit. The quote is free.
Call (925) 272-7700What to do right now
- If the door is down, leave it down and don't use the opener.
- If it's stuck partway, keep clear of it and leave the release cord alone.
- Car stuck inside? Say so when you call.
Why cables fail
Lift cables run from the drums above the door to the bottom corners. They fray from rust and wear at the bottom bracket, and a cable can jump off its drum when a spring breaks or the door hits something on the way down.